Part-Time Front Office Receptionist - Plymouth, MN

QualDerm Partners • Plymouth, MN

1d • Onsite

About The Position

Pinnacle Dermatology, part of the QualDerm Partners family, has an opening on our dynamic team as a Part-Time Front Office Receptionist in our Plymouth clinic, primarily Mondays, Wednesdays & Thursdays. This is a great position for someone who is interested in taking their receptionist experience to the next level in a rewarding healthcare setting. Pinnacle Dermatology is extremely proud to be a place where people want to come to work each day. As a fast-growing medical and cosmetic dermatology provider, our team members work together to ensure extraordinary care of our patients.

Requirements

• High School Diploma required
• Minimum 1 year customer service experience in a healthcare office preferred.
• Applicants must be currently authorized to work in the United States in a full-time basis.

Nice To Haves

• Associate's Degree preferred.
• Previous experience in a front desk role is preferred
• dermatology experience is highly desired

Responsibilities

• Greet patients and visitors warmly in person or via telephone, responding to inquiries or directing them appropriately.
• Record patient arrivals accurately in the Practice Management System (EMR).
• Identify patients by name and date of birth, creating new accounts when necessary.
• Prepare paperwork required for patient appointments.
• Contact patients who miss appointments to reschedule and document accordingly.
• Schedule appointments effectively to maximize provider time and patient satisfaction.
• Assist patients in urgent situations using sound judgment.
• Maintain and update patient information in EMR systems.
• Verify insurance eligibility and prior authorization requirements, communicating with Billing as needed.
• Maintain a clean and organized reception area.
• Record and collect patient copays and balances, protecting confidentiality of personal and financial information.
• Follow established policies and procedures, reporting any issues or changes.
• Provide superior customer service and maintain courteous telephone etiquette.
• Collaborate professionally with patients, providers, and team members.
• Contribute to clinic’s social media efforts by gathering content and assisting with community engagement, as needed.

Benefits

• Competitive Pay
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one
• 6 paid holidays
• 1 floating holiday each year
• Exclusive Employee Discounts – Save on products and services
• Referral Bonus Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED