Front Office Full-Time- DOCS

PRIMARY CARE PARTNERS INC • Grand Junction, CO

7d • $16 - $19 • Onsite

About The Position

The Front Office Receptionist is responsible for opening and closing the office, managing the cash box, answering incoming calls, scheduling appointments, greeting and checking in patients, checking out patients, faxing medical records, collecting payments and co-payments, setting up follow-up appointments, maintaining the doctor's schedule, paging on-call providers and lab techs, picking up intake sheets, training new employees, attending meetings, and completing self-evaluations. This role involves significant phone work and customer service, with the ability to multi-task and perform well under pressure in a fast-paced medical office environment.

Requirements

• Must have phone skills and pleasant phone voice
• Customer service oriented
• Some computer skills
• Able to multi-task
• Perform well under pressure
• Able to work at a fast pace

Nice To Haves

• Medical office experience helpful

Responsibilities

• Open and close office
• Count cash box
• Answer all incoming calls
• Make appointments appropriately for patients
• Greet and check in patients as they arrive
• Check all patients out
• Fax medical records to non-practice patients’ physicians
• Collect payments and co-payments
• Set up follow-up appointments
• Maintain doctor schedule
• Page on call providers and lab techs
• Pick up intake sheets
• Train new hired employees
• Attend scheduled meetings
• Complete self-evaluations yearly
• Make, confirm, and cancel appointments appropriately
• Take messages, create tasks in EEHR, and deliver to the appropriate people
• Prepare paperwork for today and next day’s appointments
• Check and send faxes to non-practice physicians
• Print intake forms for the day's appointments and WIT
• Create new accounts, scan photo ID’s and new insurance cards, send task to billing office
• Check in patients, and assist with any new patient paperwork & Phreesia tablets if needed
• Update demographic and insurance information, check eligibility
• Inform nurse of patient arrival
• Check balances
• Collect co-pays, payments or past due amounts
• Make follow-up appointments
• Run confirming for the following day for non PCP pt.
• Confirm batch with Charge nurse
• Count and balance cash box
• End of shift and decrease census
• Check e-mails and copy all paperwork supply for next day
• Clean work area
• Straighten magazines’ in the reception area
• Secure DOCS for closing
• Turn over phones

Benefits

• Base pay $16.25-$19.25
• Robust Benefit coverage
• Outstanding retirement including annual 401k contribution and profit sharing
• 100% coverage for Health insurance
• Life insurance
• Disability insurance
• Multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED