Front Office Operations Intern, 2026-27 Season
About The Position
The Savannah Ghost Pirates are seeking highly motivated, energetic, and dedicated individuals to join our 2026–27 Front Office Operations Internship Program. This hands-on internship provides valuable experience working behind the scenes of a professional sports organization in the ECHL. Interns will work closely with members of the Ghost Pirates Front Office to assist with game operations, live event execution, fan services, corporate partnership activation, community engagement, and special events throughout the season. This position is ideal for individuals pursuing careers in sports management, event management, marketing, business administration, entertainment, communications, or related fields who are looking to develop practical experience in a fast-paced, team-oriented environment. From creating unforgettable game day experiences to executing sponsor activations and representing the organization throughout the Savannah community, interns will play an important role in delivering the Ghost Pirates brand both inside and outside of Enmarket Arena.
Requirements
- Reliable transportation and housing in the Savannah area.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication skills.
- Be available to work all Savannah Ghost Pirates home games and community events, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in sports, live events, customer service, or entertainment is preferred but not required.
- Experience with Adobe Creative Suite, Canva, photography, or digital content creation is a plus.
Responsibilities
- Attend all Savannah Ghost Pirates home games throughout the 2026–27 season.
- Assist with planning, setup, execution, and breakdown of all game day operations.
- Execute theme nights, promotions, giveaways, intermission contests, and fan engagement initiatives.
- Coordinate on-ice presentations including anthem singers, color guards, ceremonial puck drops, intermission entertainment, and sponsored activations.
- Recruit and manage contestants while ensuring timely check-ins throughout the game.
- Support the Game Presentation and Production staff, including assisting with the DJ booth and other presentation needs.
- Operate and manage fan engagement elements including Chuck-A-Puck, the 50/50 Raffle, and concourse activations.
- Assist the Corporate Partnerships department in fulfilling sponsorship agreements and executing contracted partner assets.
- Help coordinate sponsor activations, hospitality experiences, premium seating events, and VIP experiences on game days.
- Ensure sponsor signage, promotions, digital assets, and in-game elements are executed accurately and on schedule.
- Assist with activation setup, proof-of-performance documentation, and post-event recaps.
- Collaborate with multiple departments to deliver exceptional experiences for corporate partners.
- Serve as a front-line representative of the Ghost Pirates by providing exceptional customer service to fans, partners, and guests.
- Assist fans by answering questions, troubleshooting issues, and ensuring a positive game day experience.
- Support premium hospitality areas, guest services initiatives, and special event experiences.
- Represent the organization professionally while helping create a welcoming and memorable environment for every guest.
- Assist with planning, setup, execution, and breakdown of community appearances, promotional events, youth hockey initiatives, and sponsor events.
- Serve as a professional ambassador of the Savannah Ghost Pirates throughout the community.
- Assist with mascot appearances when needed.
- Commit to assisting with a minimum of five community events per month based on the team's event schedule.
- Complete weekly office hours while gaining experience across multiple business departments including Ticket Sales, Corporate Partnerships, Marketing, Community Relations, Event Operations, and Business Administration.
- Assist with CRM updates, administrative projects, activation tracking, and departmental initiatives.
- Support additional organizational needs and special projects as assigned.
Benefits
- Unpaid internship.
- Academic credit may be available for students whose educational institutions permit internship credit.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
