Front Office Operations Associate (Part-Time)
About The Position
The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. This position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.
Requirements
- Customer service skills
- Problem-solving skills
- General computer skills
- Must be 15 years or older
Nice To Haves
- Prior customer service/guest relations experience
- Previous hotel/resort work experience
Responsibilities
- Serves as the primary point of contact for the Resort’s onsite and offsite guests.
- Provides the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere.
- Greets arriving guests and assists with check-in/check-out procedures.
- Answers phone inquiries.
- Provides accommodation and amenity information.
- Curates vacation itineraries.
- Offers recommendations for local attractions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
