Part Time Front Office Coordinator

DMOS Orthopaedic Centers • Ankeny, IA

1d • Onsite

About The Position

As a front office coordinator at our Ankeny office, you will be responsible for assisting patients with the check-in process for physical/hand therapy appointments and provide verification of services with insurance. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. You will be someone who is passionate about providing an outstanding experience for our patients. This is a full-time opportunity working Mon-Friday between hours of 1 PM to Close (6 PM). This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

Requirements

• Prior experience in a medical front office position.
• Professionalism: Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker: Ability to handle multiple tasks at one time while staying organized.
• Curiosity: Practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
• Dependability: Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.
• Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Nice To Haves

• A passion for patient well-being.

Responsibilities

• Assisting patients with the check-in process for physical/hand therapy appointments.
• Provide verification of services with insurance.
• Creating a welcoming environment.
• Maintaining efficient communication with patients and providers.
• Providing and obtaining necessary paperwork from patients for their orthopaedic appointment.
• Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living.
• Sitting at a desk for extended periods of time that may seem unnatural.

Benefits

• Consistent schedule
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution
• Health, dental, and vision insurance
• 6 paid holidays
• A generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed