Front Office / Medical Assistant

BASS MEDICAL GROUP • Campbell, CA

6d • Onsite

About The Position

This role involves both front desk and medical assistant duties. The front desk responsibilities include managing phone calls, patient check-in/out, insurance verification, processing payments, handling faxes, confirming appointments, and communicating with management. The medical assistant duties include scheduling appointments, taking vitals, preparing patients for exams, managing insurance authorizations and referrals, maintaining medical supplies, and data entry into the Electronic Health Record (EPIC). Successful completion of EPIC training is required for both aspects of the role.

Requirements

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High school diploma or GED required
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Nice To Haves

• MA Certified
• Experience as a Scribe
• Medical terminology
• Electronic Health Record (EPIC)
• 2 years’ experience in the medical field desired

Responsibilities

• Answer incoming telephone calls
• Check-in/out patients & verify insurance for clean claim
• Process payments/copays
• Print out daily batches & give to manager
• Print our daily faxes and scan into patients’ charts
• Confirm patient appointments
• Communicate with Manager on issues, updates, schedule changes
• Successfully complete EPIC training
• Scheduling/Rescheduling Appointments
• Taking vitals and rooming patients
• Preparing patient for exams and/or procedures
• Insurance Authorizations and Referral Entry
• Maintaining medical supplies and inventory for rooms
• Data entry into Electronic Health Record (EPIC)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED