Front Office Medical Assistant

South Texas Renal Care Group • San Antonio, TX

20h • Onsite

About The Position

The Front Office Medical Assistant will attend to visitors and address inquiries on the phone and face-to-face. This role provides information regarding the organization to the general public, clients, and customers.

Requirements

• Medical Assistant diploma
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Keyboard skills
• Min 2 years insurance verification experience
• Min 2 years front office/back office experience in a medical practice
• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability

Responsibilities

• Check In, to include verifying patient demographics, collecting copays, deductibles, co insurance
• Mail new patient packets
• Confirm appointments
• Assist with new patient referrals
• Schedule appointments
• Request medical records, as applicable
• Verify insurance for add-ons
• Scan in daily collections sheets
• MA duties as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree