Front Office Medical Assistant

South Texas Renal Care GroupSan Antonio, TX
Onsite

About The Position

The Front Office Medical Assistant will attend to visitors and address inquiries on the phone and face to face. This role provides information regarding the organization to the general public, clients, and customers.

Requirements

  • Medical Assistant diploma
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Minimum 2 years insurance verification experience
  • Minimum 2 years front office/back office experience in a medical practice
  • Valid Texas driver's license in good standing, covered driver on vehicle insurance

Nice To Haves

  • Verbal and written communication skills
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability

Responsibilities

  • Check in patients, including verifying demographics, collecting copays, deductibles, and coinsurance.
  • Mail new patient packets.
  • Confirm appointments.
  • Assist with new patient referrals.
  • Schedule appointments.
  • Request medical records, as applicable.
  • Verify insurance for add-ons.
  • Scan in daily collections sheets.
  • Travel to other locations as needed.
  • Perform MA duties as applicable.
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