Front Office Medical Assistant

South Texas Renal Care Group • San Antonio, TX

2d • Onsite

About The Position

The Front Office Medical Assistant will attend to visitors and address inquiries on the phone and face-to-face. This role provides information regarding the organization to the general public, clients, and customers.

Requirements

• Medical Assistant diploma
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Keyboard skills
• Minimum 2 years of insurance verification experience
• Minimum 2 years of front office/back office experience in a medical practice

Nice To Haves

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability

Responsibilities

• Check in patients, including verifying demographics, and collecting copays, deductibles, and coinsurance.
• Mail new patient packets.
• Confirm appointments.
• Assist with new patient referrals.
• Schedule appointments.
• Request medical records, as applicable.
• Verify insurance for add-ons.
• Scan in daily collections sheets.
• Perform MA duties as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree