Front Office Manager

Movement For Life Inc • Atascadero, CA

2d • $22 - $24 • Onsite

About The Position

The Front Office Manager works at a private outpatient physical therapy clinic in Atascadero, California. This full-time position is scheduled for weekdays, 40 hours per week, and pays $22–$24 per hour plus benefits. The manager oversees 2–3 front desk staff and supports clinic operations, patient scheduling and flow, insurance and referral processes, communications, and office administration. The role also assists directors and management with miscellaneous tasks and projects, maintains HIPAA compliance, and may perform additional tasks as required from time to time.

The employer is an employee-owned family of physical therapy clinics operating in California, Arizona, North Carolina, and Washington, D.C. The company describes its community involvement through support for local causes and events, athletic teams and organizations, community lectures, and free backpack screenings for children.

Requirements

• Graduation from high school or GED equivalent.
• Specialized course work in general office practices.
• Computer literacy in Microsoft Office Suite and Google Mail.
• EMR system experience.
• Typing speed of at least 40 WPM.
• Ability to lift 25–50 pounds.

Responsibilities

• Manage 2–3 front desk staff.
• Answer multiple phone lines and schedule patient appointments.
• Greet patients upon entry to the clinic.
• Distribute, explain, and review all new patient information.
• Manage staff scheduling and ensure staff complete tasks.
• Process incoming and outgoing mail, email, and faxes.
• Process and forward billing documents to the billing department.
• Obtain necessary authorizations and verify insurance.
• Obtain and monitor patient referrals and visits.
• Maintain optimal patient flow.
• Maintain filing of documents such as billing records and charts.
• Correspond with patients about insurance information and co-pays so they understand how their insurance works.
• Assist directors and management with miscellaneous tasks and projects.
• Maintain HIPAA compliance at all times.
• Maintain and order necessary clinic office supplies.
• Perform additional tasks as required from time to time.

Benefits

• Medical, dental, and vision coverage offered to eligible full-time employees; the employer covers $325 per month of the cost.
• Paid time off starting at 3 weeks per year and increasing to 4 weeks after a couple of years.
• Holidays.
• 401(k) retirement option.
• Profit sharing.
• Employee Stock Ownership Program (ESOP).
• Employer-paid life insurance for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED