Front Office Manager

TPI Hospitality • Maple Grove, MN

4d

About The Position

TPI Hospitality is hiring a full-time Front Office Manager for the Holiday Inn Maple Grove. The manager provides positive guest experiences and oversees front desk operations, including check-ins, check-outs, reservations, and room availability. The role also involves training, scheduling, and supporting staff, achieving budgeted revenue and profitability goals, and working with the General Manager to meet operational goals. The position requires hotel experience, open availability, and availability to work weekends and holidays. The salary range is $50,000–$60,000.

Requirements

• Hotel experience is required.
• Open availability.
• Must be available to work weekends and holidays.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests.
• Train, schedule, and support staff.
• Manage daily check-ins and check-outs, reservations, and room availability.
• Achieve budgeted revenues and profitability.
• Work closely with the General Manager to meet operational goals.
• Multitask in a fast-paced environment.

Benefits

• Medical and dental insurance.
• 401(k) with matching.
• Paid time off and holiday pay.
• Volunteer time off, bereavement leave, and school conference leave.
• Employee discounts and tuition discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed