Front Office Manager
About The Position
Alliance OBGYN is seeking an experienced and organized Front Office Manager to oversee the daily operations of its healthcare practice and ensure an exceptional patient experience. This leadership role manages administrative functions, supervises office staff, coordinates schedules, and maintains compliance with healthcare regulations. The Front Office Manager serves as a link between clinical and administrative teams, helping create a collaborative, efficient, and patient-centered environment. The ideal candidate is a proactive leader who thrives in a healthcare setting and balances administrative excellence with patient-centered service. The role supports staff and providers while helping ensure high standards of care and operational performance.
Requirements
- Previous experience in medical office management, healthcare administration, or a supervisory healthcare role.
- Strong knowledge of medical office operations, healthcare regulations, and patient service standards.
- Excellent leadership, organizational, and problem-solving skills.
- Strong verbal and written communication abilities.
- Proficiency with electronic health records (EHR) systems and Microsoft Office applications.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Commitment to maintaining confidentiality and professionalism.
Nice To Haves
- Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.
- Experience leading and developing healthcare administrative teams.
- Ability to implement operational improvements and streamline workflows.
- Strong customer service and conflict-resolution skills.
- Experience with medical billing and insurance.
Responsibilities
- Oversee day-to-day medical office operations to ensure efficiency and productivity.
- Supervise, support, and evaluate administrative and front-office staff.
- Ensure compliance with healthcare regulations, policies, and industry standards.
- Serve as a liaison between medical providers and administrative personnel to promote communication and teamwork.
- Develop, implement, and maintain office policies and procedures that enhance operational effectiveness and patient care.
- Address patient inquiries, concerns, and service-related issues professionally and promptly.
- Monitor office performance and identify opportunities for process improvement.
- Facilitate onboarding, training, and ongoing development of office staff.
- Conduct monthly clerical staff meetings.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive and collaborative work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
