Front Office Coordinator (Onsite)

GallagherSan Jose, CA
Onsite

About The Position

We are seeking a highly organized and service-oriented Front Office Coordinator to support our day-to-day office operations with a strong focus on client experience. This role serves as the first point of contact for clients and visitors, ensuring a professional, welcoming, and seamless experience from arrival through departure. In addition to front-desk responsibilities, this position supports internal teams to ensure meetings, communications, and office functions run efficiently. The ideal candidate is proactive, detail-oriented, and takes pride in delivering a high level of service to both clients and staff. This is a fully onsite role located on 1732 N. First Street, San Jose, CA 95112.

Requirements

  • High school diploma
  • no experience required
  • Good interpersonal and verbal communication skills highly desirable

Nice To Haves

  • 3+ years of relevant experience

Responsibilities

  • Serve as the first point of contact for clients, visitors, and vendors, creating a professional and welcoming environment.
  • Greet and assist visitors, ensuring a smooth check-in process and notifying the appropriate staff promptly.
  • Answer and direct phone calls in a friendly, professional manner.
  • Ensure reception and common areas are clean, organized, and client-ready at all times.
  • Manage incoming and outgoing mail, packages, and deliveries efficiently.
  • Coordinate and prepare meeting rooms for client meetings, ensuring rooms are clean, organized, and fully set up prior to arrival.
  • Arrange refreshments, catering, or lunches for client meetings as needed.
  • Anticipate client and meeting needs, ensuring a seamless and positive experience.
  • Provide real-time support during meetings, including troubleshooting basic issues or coordinating additional requests.
  • Maintain overall office organization, ensuring supplies are stocked and workspaces are presentable.
  • Stock and maintain kitchen and breakroom areas, including beverages, snacks, and supplies.
  • Coordinate with IT and facilities to address any office or equipment issues promptly.
  • Manage office access, including keys, badges, and visitor coordination.
  • Support staff with scheduling and reserving meeting rooms.
  • Assist with setting up internal meetings, including room configuration and materials.
  • Fulfill administrative requests from internal teams in a timely and professional manner.
  • Order meals, refreshments, or supplies for internal meetings and team needs.
  • Provide day-to-day operational support and assist with ad hoc requests as needed.
  • Order and manage office supplies, snacks, and operational materials.
  • Maintain office records, directories, and logs.
  • Assist departments with administrative tasks or special projects as needed.
  • Coordinate office events, client meetings, and team gatherings.
  • Support planning and execution of company functions, ensuring a high-quality experience for attendees

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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