Front Office Coordinator PT/OT

DMOS Orthopaedic Centers • Ankeny, IA

11d • Onsite

About The Position

As a Front Office Coordinator at our Ankeny Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as assist with scheduling follow up appointments and answering phones. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have prior experience in a medical front office position and a passion for patient well-being. This is a 24hr part-time opportunity. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

Requirements

• Prior experience in a medical front office position.
• Professionalism: Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker: Ability to handle multiple tasks at one time while staying organized.
• Curiosity: Practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
• Dependability: Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Nice To Haves

• Passion for patient well-being.

Responsibilities

• Assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments.
• Assist with scheduling follow up appointments.
• Answering phones.
• Providing and obtaining necessary paperwork from patients for their orthopaedic appointment.
• Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living.
• Sitting at a desk for extended periods of time that may seem unnatural.

Benefits

• Consistent schedule
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution
• Health, dental, and vision insurance
• 6 paid holidays
• Generous PTO accrual program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed