Front Office Coordinator PT/OT
About The Position
As a Front Office Coordinator at our Ankeny Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as assist with scheduling follow up appointments and answering phones. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have prior experience in a medical front office position and a passion for patient well-being. This is a 20hr part-time opportunity working (Mon-Thurs 1pm-6pm) Providing and obtaining necessary paperwork from patients for their orthopaedic appointment. Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living. Sitting at a desk for extended periods of time that may seem unnatural. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.
Requirements
- Prior experience in a medical front office position
- Professionalism when interacting with patients and clinical staff members
- Ability to handle multiple tasks at one time while staying organized
- Practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers
- Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team
Nice To Haves
- Passion for patient well-being
Responsibilities
- Assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments
- Assist with scheduling follow up appointments
- Answering phones
- Providing and obtaining necessary paperwork from patients for their orthopaedic appointment
- Communicating with patients that may not be pleasant at times
Benefits
- 401(k) with employer match
- Annual company profit sharing contribution
- Health, dental, and vision insurance
- 6 paid holidays
- Generous PTO accrual program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
