Front Office Coordinator

Guardian Dentistry Partners•Seagoville, TX

About The Position

The Front Office Coordinator serves as the office’s front desk receptionist, greeting patients and creating a welcoming patient experience while they wait to see the dentist or hygienist. The role manages incoming calls, schedules patients for doctors and hygienists, and handles a range of patient and insurance-related administrative tasks in a fast-paced, multitasking environment. The company describes its office atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

Strong organizational skills and a friendly attitude.
Outstanding professionalism, high moral standards, and a self-motivated work ethic.
Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
A driven personality and commitment to striving for excellence and providing the best care for patients.

Nice To Haves

2–3 years of experience preferred.
Associate degree preferred.

Responsibilities

Complete daily insurance verifications for all scheduled patients.
Greet patients by first name with a friendly personality and assist them throughout their office visit.
Provide friendly service to people entering the office or calling by phone.
Confirm future appointments.
Assist patients with billing questions.
Submit insurance claims with appropriate attachments and narratives.
Follow up on unscheduled recare and treatment appointments.
Answer and manage phone calls.
Schedule patient appointments for doctors and hygienists.