Front Office Coordinator

MaxHealth•Colleyville, TX

9d•$18 - $20•Onsite

About The Position

MaxHealth MSO is seeking a Front Office Coordinator to support smooth and efficient front office operations and provide outstanding patient experiences. Reporting to the Front Office Lead, this role serves as the first point of contact for patients, clients, and visitors and helps maintain a welcoming, organized front desk. The coordinator uses customer service, professional phone etiquette, computer skills, and attention to detail to manage communications, data entry, records, and patient questions. The position is in person and scheduled for 40 hours per week, Monday through Thursday, with a Saturday and evening rotation.

Requirements

Strong computer literacy, including proficiency with Microsoft Office Suite.
Excellent customer service skills and a friendly, professional approach.
Strong organizational skills, including the ability to prioritize and follow through on tasks.
Accurate data entry skills and close attention to detail.
Previous front office experience in a healthcare setting.
Familiarity with electronic medical record (EMR) systems.
Experience with provider scheduling.
Ability to handle phone calls professionally and follow proper phone etiquette.
A compassionate and empathetic approach to patient care.
Strong teamwork and collaboration skills.

Nice To Haves

Bilingual English and Spanish communication skills; preferred but not required.
Experience with eCW EMR; a plus.

Responsibilities

Oversee daily front office operations to maintain an organized and efficient workflow.
Greet and assist patients with a warm, professional, and welcoming demeanor.
Manage incoming and outgoing phone calls, ensuring prompt and courteous communication.
Develop expertise in patient offerings and answer questions about services.
Perform accurate data entry and maintain organized records and files.