Front Office Coordinator

Medi-Weightloss•Wildwood, FL

17h•Onsite

About The Position

Ready to Be the Welcoming Face of Life-Changing Weight Loss Journeys? If you're passionate about healthy living, helping others achieve their best selves, and thriving in a supportive, purpose-driven environment, this is your opportunity! At Medi-Weightloss, we're not just a clinic, we're "The One That Works," empowering patients to transform their health, boost their quality of life, and embrace work-life balance along the way. Join our close-knit, talented team and make a real difference every single day as the first smiling face patients see and the supportive voice they hear.

Requirements

High school diploma or GED required.
Motivational counseling or advising abilities to inspire patients.
Strong multitasking, critical thinking, and top-notch interpersonal skills.
Outstanding oral and written communication skills to connect effectively with patients and team members.
Ability to maintain strict confidentiality, collaborate seamlessly, and thrive in a structured corporate environment.

Nice To Haves

Bilingual in Spanish
Associate's or bachelor's degree
Medical receptionist experience
Familiarity with EMR systems

Responsibilities

Managing a multi-line phone system to answer and direct calls with warmth and efficiency.
Making thoughtful follow-up calls to patients celebrating their progress, addressing concerns, and keeping them motivated on their journey.
Verifying insurance details and smoothly handling insurance processes to reduce patient stress.
Creating a welcoming, friendly environment by greeting patients with genuine enthusiasm and upholding top-tier customer service standards.
Accurately and securely processing accounts receivable transactions.
Keeping a close eye on inventory for clinical and office supplies to ensure everything runs seamlessly.
Training new team members on daily procedures when asked by the Office Manager or physician.
Supporting clinic marketing initiatives to help drive growth and success.