SOL PT Livermore - Front Office Coordinator Livermore

Alliance Residential Company • Livermore, CA

6d

About The Position

SOL PT, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator for its outpatient clinic in Livermore. The coordinator is the initial point of contact for patients and provides administrative support to the clinic. The role serves as a liaison between clinic staff and patients and communicates company policies, procedures, and insurance information effectively and professionally. The position follows compliance, Medicare, and HIPAA policies.

Requirements

• High school diploma or GED.
• Basic computer skills, including proficiency with Microsoft Office and Outlook.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.
• Two years of experience in a medical office, customer service, or a similar business setting is preferred.

Nice To Haves

• Two years of experience in a medical office, customer service, or a similar business setting.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee collection of required insurance co-payments and patient registration, and document and reconcile the daily schedule.
• Provide outstanding, professional customer service to support efficiency and a positive patient experience.
• Verify insurance benefits.
• Monitor incoming phone calls and clinic visitors to promote accurate, timely, and positive clinic communication, facilitation, and presentation.
• Follow compliance, Medicare, and HIPAA policies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED