Front Office Associate I - Medical (Bilingual) - Wilson Community Health Center

Carolina Family Health Centers•Wilson, NC

7d•Onsite

About The Position

Front Office Associates I - Medical (Bilingual) at our Wilson Community Health Center location in Wilson, NC interact with patients and visitors in a courteous and professional manner in person or by phone. They also serve the patient and the Center by providing scheduling, reception, registration and exit services. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Requirements

High school diploma or GED.
Minimum two years of experience in a similar environment.
Bilingual in Spanish.
Basic computer skills
High level of professionalism and interpersonal communication skills.

Nice To Haves

Familiarity with medical terminology is preferred, but not required.

Responsibilities

Check patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints.
Answer incoming calls, transfer calls appropriately, check messages and return calls as needed.
Schedule and reschedule patient appointments over the phone and in person.
Open office at start of business day and close at the end of business day.
Register new patients and scan all documents into the electronic health record.
Collect various methods of payment and apply payments to patient balances.