About The Position

Carolina Family Health Centers, Inc. is a nonprofit, federally qualified health center (FQHC) dedicated to providing accessible and affordable healthcare to the community. We believe everyone deserves quality healthcare, regardless of their ability to pay or insurance status. Our integrated model offers primary medical care, behavioral health, pharmacy, and dental services. The Outreach Enrollment Associate position at our Wilson Community Health Center aims to increase service utilization among high-risk, low-income, and minority individuals by promoting our services, networking with local agencies, participating in health fairs, and providing education on the Affordable Care Act. This role involves determining patient eligibility, offering insurance options, completing enrollment, and conducting fieldwork assessments in the community. This position offers a 40-hour workweek, some weekend work, 12 paid holidays, a full benefits package, and bi-weekly pay.

Requirements

  • High school diploma or GED
  • Bilingual in Spanish
  • Effective communication skills
  • Customer service skills
  • Basic computer skills
  • Familiarity with the Hispanic and Latino communities in Wilson, Nash, and Edgecombe counties
  • Must pass the certification process for enrollment specialist
  • North Carolina Driver's License with a clean driving record
  • BLS Certification
  • Certified Application Counselor

Responsibilities

  • Support, promote and market the services of Carolina Family Health Centers, Inc.
  • Network and coordinate outreach activities with community agencies.
  • Provide interpreting services for Spanish speaking patients, as needed.
  • Provide safe and reliable transportation services.
  • Provide maintenance to company transportation vehicles by cleaning after use at end of work shift.
  • Assist migrant seasonal farmworkers in completing forms/documents as required for their medical visit.
  • Translate from English to Spanish educational brochures, pamphlets, flyers, etc.
  • Assist in the development of culturally appropriate educational material and displays.
  • Promote and inform low-income and/or minority families living in our communities of the services and hours of operation of CFHC, Inc.
  • Assist potential patients, as needed, in making appointments at the clinic.
  • Participate in community health fairs and health screenings.

Benefits

  • 401(k) and match
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assisted program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Holidays
  • Vision insurance
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