Front Office Assistant

MB2 Dental•Fargo, GA

About The Position

Dakota Smiles is hiring a friendly, dependable, and organized Patient Care Coordinator to support patients throughout their visit, from their first phone call through check-out. The role focuses on providing a welcoming experience, coordinating appointments, maintaining accurate patient information, and helping the clinical team keep the day running smoothly.

Requirements

  • Strong customer service and communication skills.
  • Attention to detail and dependable follow-through.
  • Team-oriented, takes initiative, and willing to learn.
  • Comfort using computers and learning dental software.

Nice To Haves

  • Previous dental front office experience.

Responsibilities

  • Welcome patients and assist with check-in and check-out.
  • Answer phone calls, schedule appointments, and respond to patient questions.
  • Confirm appointments and fill schedule openings.
  • Verify insurance benefits and maintain accurate patient information.
  • Review treatment plans with patients, explain estimated costs, and coordinate appointments.
  • Collect payments and help patients understand their estimated financial responsibility.
  • Work with the clinical team to keep daily operations running smoothly.
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