Front Office Assistant Manager - Grand

Davidson Hospitality Group•Spokane, WA

3d•$45,000 - $50,000•Onsite

About The Position

The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA, offering an exceptional work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Grand Hotel means being part of an iconic property known for its elegant design, exceptional service, and commitment to excellence. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Davenport Grand Hotel is dedicated to creating a culture that values teamwork, professionalism, and unparalleled guest experiences. Employees can expect to work in a sophisticated and upscale environment, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary service to guests. Joining the team at The Davenport Grand Hotel presents a unique opportunity to be part of a renowned hotel that is at the forefront of Spokane's hospitality industry. We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Requirements

1+ year departmental management or supervisory experience in hotel front office
Ability to manage and lead each discipline of the department independently
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
Computer experience required

Responsibilities

Assist the Front Office Manager in overseeing the daily operations of the front desk.
Ensure the highest level of customer service is provided to all guests.
Help manage the staff and ensure that all procedures and policies are followed.
Work primarily the evening shift to ensure there is a Manager On-Duty in the evening.