Front Office Administrator - Crown

Civeo • Fort McMurray, AB

4d • Onsite

About The Position

Civeo Crown Services Employees LP is currently looking to fill a position for a Front Desk Attendant at one of our lodges located near Fort McMurray, AB. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals, identify opportunities, and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work a 20 days on and 10 days off rotation, which may include days, nights, weekend shifts, and statutory holidays.

Requirements

• 1-2 years’ hotel experience working in a front desk capacity.
• Ability to meet deadlines (email, telephone inquiries, and guest inquiries).
• Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity.
• Must be willing to work shift work, 24hr desk.
• Ability to work independently with little supervision.
• Ability to multitask and work in a fast-paced environment.
• Possess a positive, friendly and professional attitude.
• Excellent organizational and time management skills.
• Excellent communication skills in English, both verbal and written.
• Must be able to move, lift, carry, pull, push, and place objects away weighing up to 50 lbs.

Nice To Haves

• Current, valid First Aid certification is an asset.

Responsibilities

• Process registrations, departures, and respond to guest inquiries in a timely and professional manner
• Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
• Communicate to the management team any guest concerns or challenges
• Operate in accordance to established policies, procedures, and quality standards
• Maintain an organized and clean work area
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed