Front Office Administrator
About The Position
Front Desk Administrator - Heinz Orthodontics Kentwood, MI. Full-Time Heinz Orthodontics is growing, and we’re looking for a Front Desk Administrator who’s as passionate about people as we are about creating beautiful, healthy smiles! If you're organized, friendly, and love being the first point of contact in a fast-paced setting, you could be the perfect fit for our team. As a privately owned orthodontic practice, we pride ourselves on delivering top-tier care in a fun, family-friendly environment. We’re not just building great smiles - we’re building lasting relationships with our patients and team.
Requirements
- A friendly, positive personality and excellent customer service skills.
- Strong communication, multitasking, and organizational abilities.
- Comfort with technology and scheduling software (experience with orthodontic or dental software is a plus).
- A team player who thrives in a collaborative, supportive environment.
Nice To Haves
- Previous experience in a front desk, customer service, or dental/medical office setting preferred.
Responsibilities
- Welcome patients and families with warmth and professionalism.
- Manage appointment scheduling and confirmations.
- Handle patient check-in/check-out.
- Answer phone calls and respond to patient inquiries.
- Assist with insurance verifications and billing support.
- Keep the front desk area organized, efficient, and upbeat.
Benefits
- Competitive pay and benefits.
- A supportive, energetic team environment.
- Opportunities for growth and professional development.
- A workplace where your contribution truly matters - and makes people smile.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
