Front Desk & Office Administrator
About The Position
The Front Desk & Office Administrator serves as the face of Richmond Vona and plays a critical role in creating an exceptional experience for clients, guests, and team members alike. This position owns front desk operations, inbound calls, mail and deliveries, and the day-to-day upkeep of the office environment (conference rooms, kitchen, supplies, and facilities coordination). This is a dedicated reception and office-operations role — it is not a general administrative support position for other departments. The ideal candidate is highly organized, service-oriented, proactive, and energized by creating order and structure. They take pride in maintaining a professional office environment, enjoy helping others, and thrive in a fast-paced workplace where no two days are exactly the same. Successful candidates will embody Richmond Vona's core values of Winning, Always Ready, Professionalism, Precision, High-Level Communication, Accountability, and Service.
Requirements
- High school diploma or equivalent.
- 2+ years of experience in a receptionist, front desk, or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Strong customer service mindset and attention to detail.
- Proficiency with Microsoft Office Suite and general business technology platforms.
Nice To Haves
- Experience in a professional services, legal, healthcare, or corporate environment.
- Experience managing office supplies, vendors, or facilities logistics.
Responsibilities
- Serve as the first point of contact for clients, guests, vendors, and visitors.
- Answer and route incoming phone calls professionally and efficiently throughout the day.
- Greet visitors and create a welcoming, professional office experience.
- Monitor reception areas to ensure they remain organized, presentable, and client-ready at all times.
- Receive, sort, scan, and distribute mail, packages, and deliveries.
- Manage conference room calendars and visitor logistics, including depositions and guest check-ins.
- Maintain conference rooms, kitchen areas, reception spaces, and common areas to ensure they are clean, stocked, organized, and ready for use.
- Monitor office supply inventory and coordinate ordering as needed.
- Manage beverage, snack, and office supplies.
- Manage and maintain office equipment such as printers and mail machines.
- Serve as a point of contact for building management, maintenance vendors, cleaning services, and other facilities-related partners.
- Track facilities requests and ensure issues are resolved in a timely manner.
- Support office improvement initiatives and workplace experience projects.
- Coordinate conference room bookings for meetings, trainings, and firm events.
- Assist with workspace setup for new hire first days (desk, badge, supplies).
- Provide day-of logistical support (room setup, catering drop-off) for firm events organized by HR or Marketing.
Benefits
- 100% employer-paid single medical and dental coverage.
- Life insurance, AD&D, and disability benefits.
- Vision insurance and voluntary benefits.
- 401(k) with employer contribution.
- Generous paid time off.
- Summer hours program.
- Free onsite parking.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
