Onsite Front of the House Manager, Restaurant (Yosemite Lakes)

RealManage•Coarsegold, CA

1d•$52,000 - $75,000•Onsite

About The Position

The Front of House (FOH) Manager is responsible for overseeing all guest-facing operations for the Blue Heron Restaurant and Lounge (BHRL), a historic restaurant nestled in the Sierra foothills within one of the region’s largest and most amenity-rich HOA communities. This role manages service across three dining areas – two indoor dining rooms and one outdoor patio space – ensuring a seamless, high-quality guest experience and efficient coordination with a single, centralized kitchen. The FOH Manager plays a key role in supporting and managing front-of-house operations for private events and catering services. In addition to operational leadership, this role carries shared P&L responsibility for the restaurant and will be involved with annual budgeting and forecasting. The FOH Manager is a hands-on leader who ensures service consistency, staff performance, and guest satisfaction while maintaining a strong working relationship with the kitchen team. This position reports directly to the Executive Director and works closely with other members of the Food & Beverage team to align departmental goals with the Board’s strategic objectives and the community’s long‑term vision.

Requirements

3-5+ years of restaurant management experience, preferably in multi-area or high-volume environments
Strong leadership, communication, and organizational skills
Ability to work evenings, weekends, and holidays as needed
Experience with budget development and P&L responsibility
Food Service Manager (FSM) and Responsible Beverage Service (RBAS) certifications, must obtain within 3 months of hire if not currently held
Trained, mentored, and supported staff while fostering a collaborative and high-performing work environment
Delivered exceptional guest experiences through effective service coordination, communication, and problem resolution
Demonstrated strong time management, multitasking, and adaptability in fast-paced environments
Must be able to successfully pass a pre-employment drug test and background screening, and random drug tests throughout the term of employment
Ability to stand and walk for extended periods throughout the workday.
Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
Manual dexterity to operate tools, equipment, and machinery safely.
Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
Ability to wear and use appropriate personal protective equipment (PPE).
Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Nice To Haves

Background in catering or private event service is a plus
Direct experience working within the HOA or community association industry, or strong working knowledge of how HOAs operate, including governing documents, board relations, and homeowner expectations
Experience in highly amenitized communities, municipal environments, or large‑scale property operations

Responsibilities

Oversee daily front-of-house operations across all dining areas
Coordinate service flow between multiple dining spaces and a single kitchen to ensure timely and accurate food delivery
Monitor seating, reservations, and table turnover to maximize efficiency and revenue
Ensure all areas (indoor and outdoor) are clean, organized, and guest-ready at all times
Adjust staffing and floor plans based on volume, weather (for outdoor dining), and special events
Hire, train, schedule, and supervise FOH staff including servers, hosts, bartenders, and support staff
Set performance expectations and provide ongoing coaching and feedback
Develop, review, and document standard operating procedures (SOPs) for FOH operations
Conduct pre-shift meetings to communicate daily goals, menu updates, and service priorities
Foster a positive, team-oriented work environment.
Ensure exceptional service standards are consistently delivered
Handle guest concerns professionally and proactively resolve issues
Maintain a visible presence on the floor, engaging with guests and staff
Monitor service quality, presentation, and hospitality across all areas
Act as the primary liaison between FOH and kitchen staff
Ensure clear communication regarding orders, timing, menu changes, and special requests
Work with kitchen leadership to optimize service flow from a single kitchen to multiple dining areas
Assist in planning and executing private dining events and catering services
Coordinate staffing, setup, service, and breakdown for events
Serve as the FOH lead during events, ensuring smooth execution and high guest satisfaction
Collaborate with clients and management to meet event expectations
Manage labor costs by creating efficient staff schedules
Monitor sales, service metrics, and performance trends
Assist with inventory oversight (FOH supplies, bar items, etc.)
Ensure proper cash handling and POS procedures are followed
Ensure compliance with health, safety, and alcohol service regulations
Maintain cleanliness and sanitation standards across all dining areas
Enforce company policies and procedures

Benefits

Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays