Front of House - Supervisor, Food Services

Northland PropertiesWinnipeg, MB
Onsite

About The Position

This role involves supervising and coordinating the activities of servers, food preparers, and kitchen staff within a food service environment. The supervisor is responsible for training employees, ensuring high standards of food quality and customer service, and managing operational tasks such as scheduling, inventory, and reporting. The position requires flexibility in working hours to cover the restaurant's 24/7 operation, including days, evenings, nights, weekends, and holidays. The company, Nikita Construction, is an equal opportunity employer committed to diversity and inclusion, and accommodations are available throughout the recruitment process.

Requirements

  • Must be legally entitled to work in Canada.
  • Must be available to work full-time hours and flexible shifts, including days, evenings, nights, weekends, and holidays.
  • Must be able to work day, swing, overnight and rotating shifts as required.

Responsibilities

  • Supervise and coordinate the activities of servers, food preparers, and kitchen staff.
  • Train employees on job duties, food safety, sanitation, and company procedures.
  • Ensure food quality and customer service standards are consistently met.
  • Establish work schedules and assign staff duties.
  • Estimate and order ingredients and supplies needed for meal preparation.
  • Monitor inventory and maintain records of stock, sales, repairs, and food wastage.
  • Address customer complaints and resolve service issues.
  • Prepare operational reports and maintain workplace documentation.
  • Assist with hiring, onboarding, and performance monitoring of staff.
  • Ensure compliance with health, safety, and sanitation regulations.
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