Front of House - Supervisor, Food Services

Northland Properties • Calgary, AB

22h • Onsite

About The Position

This role is for a Food Service Supervisor who has a passion for hospitality and food. The company is looking for someone who wants to join a team where they can showcase their skills, learn new things, and be mentored by leaders. This is an opportunity for career growth within a company that has been serving customers for over 40 years and has over 70 restaurants across Canada. Employees at this company enjoy flexible hours, benefit programs, competitive wages, a fun atmosphere, and growth opportunities.

Requirements

• High school diploma or GED certificate
• Management Food Safety Certification
• Completed all e-learning job code modules
• Consistently display the Guiding Principles
• Effective communicator in English, both orally and in writing
• Team player, collaborative and attentive
• Excellent guest service and people skills
• Self-motivated, organized, and able to multitask effectively
• Able to lift and carry supplies and equipment up to 50 lbs
• Able to stand and walk throughout a 4 to 8 hour shift
• Must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Responsibilities

• Supervise shifts by leading other hourly employees to adhere to Denny's brand standards
• Coordinate restaurant activities by observing the guest flow
• Monitor sales, employee hours, and guest counts throughout the shift to ensure proper staffing
• Complete shift walkthroughs and take corrective actions when needed
• Communicate employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager
• Help Denny's achieve our mission by adhering to Denny's Brand Standards and internal policies and procedures
• Perform other duties as required or assigned

Benefits

• Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
• Flexible hours
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Life insurance for full-time employees
• Meal discounts
• Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
• Competitive wages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED