Front of House Manager

Boston Pizza • Rockland, ON

6d • Onsite

About The Position

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Requirements

• Professional development opportunities
• Consistently seeking new learning and skill-building moments
• Strong organizational skills
• Effective time management
• Ability to build relationships and work cohesively with all team members
• Commitment to "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effective communication skills
• Ability to maintain positive composure
• Ability to thrive in a fast-paced environment
• Love working with people in a team environment
• Belief in exceeding the expectations of Guests daily

Responsibilities

• Assists the General Manager with the Restaurant’s daily operations.
• Supports the training, development, staffing, scheduling, and performance management of the Front of House team members.
• Ensures that Guests and team members have an excellent Boston Pizza experience from start to finish.
• Demonstrates outstanding leadership abilities.
• Champions a fun and safe work environment.
• Contributes to a thriving workplace culture.
• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety.
• Effectively communicates, sharing goals, challenges, and continuously coaching the team on ways to progress.
• Maintains a positive composure and thrives in a fast-paced environment.

Benefits

• Flexible scheduling
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Scholarship Program
• Management Training Programs
• Leadership Development Sessions
• Dynamic mentorship programs and initiatives
• Respectful culture and work environment
• Fantastic reward and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed