Front of House - Food and Beverage Supervisor

Northland Properties • Vancouver, BC

5d • Onsite

About The Position

This role involves supervising shifts by leading other hourly employees to adhere to Denny’s brand standards. The supervisor will coordinate restaurant activities by observing guest flow, monitoring sales, employee hours, and guest counts to ensure proper staffing. They will also complete shift walkthroughs, take corrective actions when needed, and communicate employee relations issues, deviations from brand standards, and other guest issues to an exempt manager. The position requires adherence to Denny's Brand Standards and internal policies and procedures, and may involve performing other duties as required or assigned.

Requirements

• High school diploma or GED certificate
• Management Food Safety Certification
• Completed all e-learning job code modules
• Consistently display the Guiding Principles
• Effective communicator in English, both orally and in writing
• Team player, collaborative and attentive
• Excellent guest service and people skills
• Self-motivated, organized, and able to multitask effectively
• Able to lift and carry supplies and equipment up to 50 lbs
• Able to stand and walk throughout a 4 to 8 hour shift
• Must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Responsibilities

• Supervise shifts by leading other hourly employees to adhere to Denny’s brand standards
• Coordinate restaurant activities by observing the guest flow
• Monitor sales, employee hours, and guest counts throughout the shift to ensure proper staffing
• Complete shift walkthroughs and take corrective actions when needed
• Communicate employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager
• Help Denny’s achieve our mission by adhering to Denny's Brand Standards and internal policies and procedures
• Perform other duties as required or assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees