Front of House (FOH) Attendant
About The Position
The Front of House (FOH) Attendant is responsible for maintaining the pantry area and coffee stations, ensuring service areas are clean and stocked with product. This role involves merchandising products attractively to Guckenheimer standards and greeting guests to make them feel welcome. Success in this role requires punctuality, adherence to the dress code (including non-slip shoes and a name tag), a professional appearance, and a commitment to providing outstanding hospitality. Collaboration is key, involving a strong commitment to guest experience, prioritizing safety, building respectful relationships with teammates and guests, taking direction from management, and building relationships with delivery vendors.
Requirements
- Must have a passion for customer service
- Always have a positive attitude
- Be dependable and reliable
- Ability to communicate effectively
- Ability to smile and keep calm under busy working conditions
- Arrive on time to all shifts
- Proper uniform; non-slip shoes, name tag
- Professional appearance
- Provide outstanding hospitality
- Work up to 8 hours a day on your feet, excluding breaks
- Must be able to lift a minimum of 25lbs.
- Come to work properly dressed according to the dress code
- Employees must be able to work under pressure and time deadlines during peak periods
Nice To Haves
- Don’t be afraid to ask for help!
Responsibilities
- Maintain the pantry area and coffee stations
- Keep service areas clean and stocked with product
- Merchandise products in an attractive manner to Guckenheimer standard
- Greet guests, making them feel welcome
- Maintain product inventory to established levels
- Maintain contracted coffee program
- Recognize products; accurately restock and rotate products
- Smile, greet, & serve customers, making them feel welcome
- Complete necessary HACCP to ensure safe temperature control
- Display merchandise in an attractive manner
- Maintain all MK areas in a neat, clean, and attractive manner
- Label and display signs for all items
- Other duties as assigned by management
- Follow all safety rules and actively prevent accidents
- Ensure that all MKs are restocked with adequate product throughout the day
- Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures
- Follow safety protocols, maintain environmental responsibility, and uphold quality standards
- Actively participate in HSEQ training and report any potential hazards or compliance concerns
Benefits
- medical
- dental
- life and disability insurance
- comprehensive leave program based on employment status
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
