Front Line Manager - Insurance - P&C Claims 4A

BrightClaim • Richardson, TX

12h • $34,200 - $42,500 • Hybrid

About The Position

Genpact is seeking a Front Line Manager for their P&C Claims department. This role involves managing a high-volume, low-complexity claims process from start to finish. The company is focused on AI and digital innovation, transforming how businesses work and leading change in the industry. Genpact leverages process intelligence and artificial intelligence to deliver measurable outcomes and provides innovative solutions to global enterprises. The ideal candidate will thrive in a fast-moving, innovation-driven environment and contribute to cutting-edge AI solutions.

Requirements

• Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics
• Associate in Insurance (AINS) - Intecap
• Azure Data Engineering (DP-203) - Microsoft
• Guidewire Certified Associate- InsuranceSuite Analyst - Elysium Academy
• Microsoft Azure Data Fundamentals - Microsoft
• Microsoft Certified: Power BI Data Analyst Associate - Microsoft
• Claims Management
• Client Relations
• Insurance
• People Leadership
• Property & Casualty Insurance
• Quality Assurance (QA)
• Regulatory Affair Management
• English Language Proficiency - Proficient - C2

Responsibilities

• Manage a high-volume low complexity claim from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Benefits

• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level