Front Line Care Clinician - Seattle, WA
About The Position
The Front Line Care Clinician owns clinical support activities that help retain and grow Medline Front Line Care business. The role provides customer support, clinical troubleshooting, trial and implementation support, and execution of clinical solutions in collaboration with OneMedline partners. The team partners with health systems to improve outcomes related to hospital-acquired conditions, including CAUTI, CLABSI, HAPI, and fall prevention. The clinician provides expertise and education on the safe and effective use of Front Line Care products, builds relationships with clinical decision-makers, and supports clinical evaluations and implementations in assigned accounts and geography. The role collaborates with internal commercial and clinical partners to address customer needs and support retention and growth. The anticipated annual salary range is $79,000 to $119,000; actual salary varies based on location, education, experience, skills, and abilities. The role is bonus and/or incentive eligible.
Requirements
- Hold at least one of the following certifications or meet state-specific requirements to practice: RN (Registered Nurse), CCRN (Critical Care Registered Nurse), APRN (Advanced Practice Registered Nurse), VA-BC (Vascular Access Board Certified), CRNI (Certified Registered Nurse of Infusion), CWOCN (Wound, Ostomy, and Continence Nursing Certification), CWCN (Certified Wound Care Nurse), WCC (Wound Care Certification), CNOR (Certified Perioperative Nurse), or CIC (Certified Infection Control).
Responsibilities
- Provide clinical subject matter expertise on clinical practice related to safe and effective product use.
- Present and educate customers on the safe and effective use of Front Line Care products and partner with health systems on nursing quality metrics related to CAUTI, CLABSI, HAPI, and fall prevention.
- Build and maintain account-level relationships with clinical decision-makers, including nursing executives, unit leaders, Infection Prevention, WOCN, Quality/Patient Safety, and other relevant stakeholders.
- Support retention activities in the assigned geography and participate in trials, implementations, and post-implementation support for assigned accounts.
- Collaborate with Front Line Care Specialists to pitch, perform assessments, and implement and maintain clinical solutions.
- Collaborate in the field with Acute Care, IDN, Front Line Care Strategic Account Managers, Front Line Care Representatives, and other partners to address customer needs and retain and grow business.
- Lead or attend local trade shows, educational dinners, chapter events, and product events as needed.
- Maintain an appropriate frequency of touchpoints with priority accounts.
- Perform account activities including in-services, just-in-time education, clinical troubleshooting, bedside audits, trial support, clinical solutions workshops, and protocol reviews with clinical stakeholders.
- Coordinate customer expectations, internal resources, clinical evaluations, implementation needs, and follow-up actions.
- Participate in Front Line Care Clinical business reviews.
- Initiate and facilitate communication and collaboration among relevant internal stakeholders.
Benefits
- Health insurance
- Life insurance
- Disability insurance
- 401(k) contributions
- Paid time off
- Continuing education and training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
