Front Gate Attendant

City Of League City•Usa, TX

About The Position

The Front Gate Attendant is the park’s front-line customer service position, responsible for providing a positive and welcoming experience to people arriving at The Ballpark at League City. The facility offers sports fields and courts, indoor arenas, restaurants, and spaces for sports and special events. The attendant greets guests, handles admissions, inspects bags, and helps visitors with questions about the park. Employees may also be asked to perform other job-related tasks beyond those listed.

Requirements

  • High school diploma or GED, or currently attending high school.
  • Basic math skills to accurately make change.
  • Moderate level of technological competency.
  • Excellent customer service skills and the ability to communicate effectively with the public using tact and professionalism.
  • Ability to establish and maintain cooperative working relationships with co-workers and the general public.
  • Ability to interact with people of different social, economic, and ethnic backgrounds.
  • Ability to communicate effectively verbally and in writing.
  • Flexible schedule to work evenings and weekends.
  • Any combination of education and experience providing the requisite knowledge, skills, and abilities may be substituted at the discretion of the Human Resources department.

Responsibilities

  • Greet park visitors and players.
  • Provide information about facilities, food and beverage options, rules, and regulations.
  • Process admission transactions using cash, card, or mobile payment and ensure charges are accurate.
  • Inspect bags and assist guests with questions about the park.
  • Monitor parks and guests for violations of rules and safety standards.
  • Act quickly and calmly in emergency situations.
  • Perform related work as required.
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