Front End/Utility Clerk

Kroger•Lexington, KY

About The Position

The Front End/Utility Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role supports the Customer 1st strategy by promoting excellent service among associates and demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Effective communication skills.

Nice To Haves

Basic knowledge of electronics and electricity.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions or make product suggestions.
Clean up spills and collect and pick up trash inside the store and in the parking lot.
Maintain the cleanliness of the department and other assigned areas.
Display a positive attitude.
Follow safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Collaborate with team members to encourage teamwork.
Adhere to local, state, and federal laws and company guidelines.
Perform the essential functions of the position with or without reasonable accommodation.