Front End Pharmacy Technician (Hybrid)

TrialCard•Scottsdale, AZ

1d•Hybrid

About The Position

The Pharmacy Technician plays a vital role in the pharmacy operations team, contributing to the safe, accurate, and timely dispensing of medications. This position requires a high degree of professionalism, diligence, and a commitment to quality care. Technicians will engage directly with patients, providers, and prescribers to facilitate prescription processing and ensure regulatory compliance. The technician must be comfortable operating within a fast-paced environment and demonstrate a proactive approach to resolving issues and maintaining high service standards.

Requirements

High School Diploma or equivalent (required).
Unrestricted Pharmacy Technician Trainee License – Arizona Location (required).
1+ years of pharmacy experience (retail, hospital, or specialty preferred).
Must pass background check and drug screening prior to employment.
Must be able to work on-site 2–5 days per week, depending on operational needs and job responsibilities.

Nice To Haves

National Pharmacy Technician Certification (preferred).

Responsibilities

Accurately enter and process new and refill prescriptions in pharmacy management systems.
Contact patients and prescribers to collect missing information.
Respond to inbound calls and make outbound calls to support patient care and pharmacy services.
Report drug adverse events to internal systems and client portals.
Demonstrate discretion in handling protected health information (PHI) and maintain patient confidentiality.
Navigate pharmacy systems to confirm, document, and reconcile orders.
Ensure compliance with internal SOPs, accreditation standards, and regulatory requirements.
Maintain accurate records and documentation to support audits and operational reviews.
Work cross-functionally with pharmacists, technicians, hub personnel, and fulfillment teams.
Participate in training, quality checks, and continuous improvement initiatives.
Assist in onboarding and mentoring new technicians as appropriate.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact