Supervisor, Front End Pharmacy

CVS Health•Tampa, FL

1d•$43,888 - $85,068•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: The Spvr, FE OCR is responsible for the quality and efficiency of the Front-end departments within an Omnicare pharmacy and their operations. In this high impact role, you will train personnel responsible for the planning, organizing and controlling of the pharmacy’s over-all operations; organizes activities and assigns jobs accordingly to the staff. Guarantees timely delivery to customers and ensure productivity targets are met. Enforces and leads in adhering to necessary safety and legal procedures of working.

Requirements

Verifiable High School Diploma or GED is required or equivalent experience (high school diploma plus number of years experience)

Nice To Haves

At least one (1) year of long-term care experience
1-2 years’ experience as a supervisor
Possess strong leadership and management skills
Ability to solve problems
Excellent communication skills and work well with other employees
Excellent customer service skills

Responsibilities

Planning, organizing and controlling of the pharmacy’s department over-all operations.
Meet service expectations while staying within budget
Constantly plan out all department resources and activities in relation to company objectives and set targets.
Work with leadership to implement cost reduction principle in all aspects of pharmacy transactions and activities.
Conduct routine staff meetings
Coordinate work schedule
Communicate and implement changes as directed.
Monitor workflow, analyze patterns and trends
Function as a working supervisor. Help out with workflow when needed in area of supervision within the front end of the pharmacy. i.e. Order entry, customer service, compliance and medical records
Attend management meetings as required
Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors.
Review and set performance standards for staff
Counsel staff regarding performance and conduct annual competency assessments
Organizing and conducting necessary training activities for employees; ensure timely colleague completion of all required training
Cover additional shifts as needed
Respect the privacy, confidentiality, and security of patient information and property
Access only the minimum amount of patient protected health information needed to perform your JOB/ROLE well
Follow all applicable government regulations including HIPAA
Display behavior which exemplifies employee code of conduct guidelines