Front End Manager

Ridley’s Family Markets•Jerome, ID

8d•Onsite

About The Position

The Front End Manager is responsible for ensuring the smooth and efficient operation of the front end of the store. This includes maintaining excellent customer relations, fostering high morale within the department and store, and collaborating with other department managers to improve storewide sales. The role requires adherence to all company policies and directives, providing a professional example for team members, and staying informed about sales programs, special pricing, and promotions. Key responsibilities include managing front-end coverage during peak times, operating the cash register, bagging purchases, and performing checkout procedures accurately and efficiently. The manager also oversees the availability, control, and proper use of front-end supplies within budget, ensures the timely and secure handling of cash registers and the safe, and implements all related security and cash drawer accounting procedures. Additionally, the role involves adhering to specific state laws and store policies regarding sales areas, ensuring accurate change is given, and maintaining fund control. A minimum age of 21 is required for certain sales and supervisory duties.

Requirements

Must have previous front end experience.
21 years of age.
21 years of age required to sell tobacco products and/or alcohol and supervise the sales for all under 21.
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain good working relationships with other department managers with the objective of improving sales storewide.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Provide professional examples for other store team members to follow.
Is aware of Ad items, special prices, coupon deals or other features that apply to the store’s sales program. Always communicates the information to the front-end. Immediately notifies proper personnel of any pricing errors or items not found in file.
Continually observes the front-end for proper coverage during high volume times and ensures additional help as needed. Helps whenever needed and has the ability to operate the cash register efficiently, bag our guest’s purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
Assists in ensuring the availability, control, and proper use of front-end supplies as: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines.
Ensures timely pick-up, control, accuracy, and security of the cash register and safe.
Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures as outlined by company policies. Follows company policy in opening and closing the store.
Be aware of and adhere to the Nevada County/State laws and store policies regarding the front ‘slot’ areas. Ensure guests receive prompt and accurate change and maintain proper control of these funds. Must be 21 or older to assist in slot areas.