Front End Lead Trainee

Giant Eagle•Lakewood, CO

About The Position

The Front End Lead Trainee supports the Front End Leader by providing a consistent presence and leadership at the Front End. The role helps build guest loyalty, improve checkout throughput, and ensure accurate sales capture across all lanes. The Front End Lead Trainee helps keep Front End operations efficient, safe, and secure to support Team Member and guest satisfaction. The role may include other assigned tasks, and annual certification is required.

Requirements

1 to 3 years of experience.
High school diploma or equivalent.
Ability to lift up to 50 pounds.
At least 21 years of age.
Annual certification required.

Responsibilities

Maintain coverage of Self Checkout activities, ensure sales are accurately captured, and provide guest service in a safe environment.
Direct checkout traffic to support speedy service while meeting guest needs.
Open additional checkout options and request assistance as needed.
Assist cashiers with overrides and questions.
Create and manage daily schedules and control sheets to support efficiency and program compliance.
Set break and lunch plans while maintaining Front End coverage.
Monitor cash control procedures as needed.
Support the Front End Leader in overseeing assigned auxiliary Front End businesses, such as gift cards and candy.
Take ownership of the Front End and act as its point person when the Front-End Leader is not on duty.
Ensure daily compliance activities are completed and oversee assigned compliance topics, such as AML, scale/PIN pad checks, and WIC.
Order Front End supplies while considering cost.
Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention, both in the moment and for long-term success, using tools such as the Cashier Coach Pad.
Support the Front End Leader with special projects or champion assignments.