FRONT END/CASHIER
About The Position
The Front End/Cashier assists customers and processes sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role performs cashier and store accounting functions and may handle a range of Customer Service Desk services. It requires working cooperatively in a fast-paced and sometimes stressful environment, managing conflict reasonably and cooperatively, handling customer and business information honestly, following directions, and seeking assistance to resolve issues. The employee provides support through direct interaction with minors, individuals with special needs, and older adults, and must be able to perform the essential functions of the position with or without reasonable accommodation.
Requirements
- High school diploma or GED, or a combination of relevant education and experience.
- Six months of cashier experience to work at the Customer Service Desk.
- Minimum age of 18; 19 in Idaho; or 19 in Alaska if selling tobacco.
- Ability to pass a drug test.
- Ability to work in a fast-paced environment.
- Ability to work weekends regularly, work any shift, and work overtime as needed.
- Ability to organize and prioritize tasks and projects.
- Accuracy and attention to detail.
- Ability to work cooperatively in a high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Knowledge of company policies, procedures, and organizational structure.
- Related retail experience.
Responsibilities
- Deliver excellent customer service and encourage other associates to do so.
- Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes.
- Complete the file maintenance log for price discrepancies.
- Maintain the cleanliness of the checkstand area to housekeeping standards.
- Answer telephones.
- Comply with all corporate policies.
- Promote and follow company initiatives.
- Verify that Electronic Article Surveillance tags are deactivated or removed at the point of sale.
- Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary.
- Maintain all store accounting functions.
- Prepare bank deposits of excess cash and checks.
- Open and close the Customer Service Desk.
- Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
- Provide lottery service, except in Alaska, and fish and game licenses.
- Send and receive faxes.
- Administer lost and found.
- Run vendor reports.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict in a reasonable, nonconfrontational, and cooperative manner; handle customer and business information honestly and with integrity; and follow directions and seek assistance when needed to resolve issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
