Retail - FT Front End Associate

SPECS FAMILY PARTNERS LTD • Port Isabel, TX

7d • Onsite

About The Position

The Front End Associate provides extraordinary shopping experiences and exceptional service at checkout. The role involves welcoming guests, processing transactions accurately, assisting with purchases, and helping maintain the store’s appearance and checkout area. Associates are expected to follow company values and policies, work safely, and provide courteous, attentive service in a fast-paced retail environment.

This is a full-time position, typically scheduled for 35 hours per week. Associates must be available to work any shift on Friday or Saturday and be available for at least 80% of shifts each week. Schedules may vary with business needs. The role requires physical attendance and involves standing, walking, bending, occasional climbing and balancing, and handling or moving merchandise and equipment. Employees must be over age 21 to work at Spec’s and must maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit may also be required in some cases.

Requirements

• Must be over age 21 to work at Spec’s.
• Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
• Ability to read, comprehend, and write simple instructions or memos.
• Ability to communicate with and understand coworkers and guests.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
• Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
• Responsible, reliable, and committed to providing exceptional service; patience, friendliness, an outgoing personality, self-starting initiative, and a strong work ethic are needed.
• Must be able to complete assigned work in a timely manner and seek out the next task.
• Must be available to work any shift on Friday or Saturday and be available for 80% or more of all shifts each week.
• Ability to meet the physical demands of the role, including standing, walking, bending, occasional climbing and balancing, lifting up to 25 pounds regularly and up to 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
• Ability to communicate with and understand team members and guests, and to see products and payment methods.
• Must attend work in person according to a management-set schedule that may vary week to week.

Nice To Haves

• Previous retail or customer service experience.
• Cashiering experience; the employer is willing to train candidates who are willing to learn.
• Familiarity with cash-handling procedures.
• Knowledge of basic math for cash transactions.
• Strong communication skills, including phone etiquette.
• A high school diploma or GED, although experience may be considered in place of formal education.
• Bilingual skills.

Responsibilities

• Demonstrate the company mission statement and core values, and maintain the required uniform standard.
• Greet guests warmly, follow the applicable Guest Services script, and provide helpful information and courteous service.
• Operate cash registers and electronic scanners, look up product codes or prices when needed, and ensure items are scanned and priced correctly.
• Suggestively sell items and offer add-on items, including the charity of the month.
• Monitor merchandise brought to the register and ensure guests are charged for the correct quantities.
• Redeem coupons and weigh produce when required.
• Ask guests to read and answer pin-pad questions themselves before starting transactions.
• Check identification and use the required sign-in process when necessary to ensure legal sales.
• Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and accurate change, counting change back to guests.
• Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
• Record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
• Keep the work area clean and neat, maintain checkout supplies, and avoid overstocking the counter.
• Answer guest questions and, when appropriate, resolve complaints courteously and respectfully.
• Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
• Stock shelves and check price tags as needed.
• Prepare assigned areas for inventory and assist with inventory when needed.
• Carry out management directives, complete other assigned projects and tasks, and fulfill responsibilities with care and attention to detail.
• Practice teamwork, prioritize tasks, manage time, and handle stress in a fast-paced environment.
• Follow company and OSHA safety regulations.
• Maintain required attendance and punctuality, and work according to management's schedule.
• Clean restrooms when assigned.

Benefits

• The company will pay for up to three hours spent completing the TABC course; the course cost will be deducted from the employee’s paycheck.
• A calculator can be provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed