Front End Associate/Cashier - Part Time (83575)

SPECS FAMILY PARTNERS LTD•Houston, TX

7d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role assists guests with purchases, operates checkout equipment, handles transactions, and helps maintain the store’s appearance. Associates are expected to follow company values and procedures, provide friendly and helpful service, and carry out management directives with care and attention to detail. This position is part-time, up to 25 hours per week, with schedules based on business needs. Associates must be available to work any shift on Friday or Saturday and be available for 80% or more of shifts each week. Physical attendance is required according to a schedule that may vary week to week. The role involves standing, walking, bending, climbing, balancing, and lifting or moving items, including up to 25 pounds regularly and up to 50 pounds or more occasionally. The work environment is described as fun and positive, with possible exposure to outside weather conditions and usually moderate noise. Applicants must be over 21 to work at Spec’s and must maintain a valid TABC Beverage Sellers Permit. In some cases, a valid Food Handlers Permit is also required. The company provides a link and login information for the TABC course after hiring and pays for up to three hours of course time; the course cost is deducted from the employee’s paycheck.

Requirements

Must be over 21 years of age to work at Spec’s.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Responsible, reliable, and committed to providing extraordinary service, with patience, friendliness, an outgoing personality, self-motivation, and a strong work ethic.
Ability to complete assignments in a timely manner and seek additional tasks when work is complete.
Ability to meet the physical demands of the job, including standing, walking, bending, climbing, balancing, handling and lifting items, and occasionally pushing or pulling 50–100 pounds or more.
Ability to communicate with and understand team members and guests, and to see products and payment methods.
Must attend work according to management’s schedule and be punctual.

Nice To Haves

Previous cashiering experience.
High school diploma or GED.
Previous experience in retail or customer service.
Familiarity with cash-handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain the required uniform standard.
Greet guests and follow the applicable Guest Services script, including offering discounts, asking for membership keys, suggesting additional items, offering charitable contributions, and thanking guests where applicable.
Operate cash registers, electronic scanners, and computers; look up products, UPC codes, and prices as needed.
Scan the correct barcode to ensure accurate pricing and properly use and maintain checkout equipment.
Suggestively sell and offer add-on items at the register.
Monitor merchandise brought to the register and ensure guests are charged for the correct quantities.
Redeem coupons, weigh produce when required, and ask guests to answer pin-pad questions themselves.
Check acceptable identification when necessary and follow procedures to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Compute and record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the work area clean and neat, avoid overstocking the counter, and ensure checkout supplies such as register paper and bags are stocked.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid using a personal cell phone on the sales floor.
Stock shelves and check price tags as needed.
Prepare assigned areas for inventory and assist with inventory when needed.
Follow safety regulations, including those of Spec’s Family Partners and OSHA.
Complete other projects and tasks assigned by management, which may include restroom cleaning.
Work collaboratively, manage time and priorities, handle stress in a fast-paced environment, and maintain reliable attendance and punctuality.