Front Desk - Med Spa

High End Hiring•Haverstraw, NY

1d•$23 - $26

About The Position

The Front Desk role supports an upscale wellness practice offering chiropractic, massage, weight loss, acupuncture, red light therapy, nutrition, pain management, and other services. The position handles front desk and office activities and helps ensure the practice runs smoothly. The practice describes its environment as friendly and family-oriented, with opportunities for advancement and financial and career growth as it expands. The schedule is 40 hours per week, generally Monday through Friday, with some possible half-day Saturdays. Hours vary and are scheduled within the practice's operating hours: Monday through Thursday, 9:00 a.m. to 8:00 p.m., and Friday and Saturday, 9:00 a.m. to 2:00 p.m. Starting compensation is $23–$26 per hour, with regular raises tied to production and production bonuses. PTO is offered.

Requirements

Experience in customer service, hospitality, a spa, or a gym.
Excellent computer and phone skills.
Strong communication skills.
Ability to type and use proper grammar and spelling in written correspondence.
High energy and reliability.
Positive attitude and a friendly, outgoing personality.
Belief in wellness and alternative medicine, with a passion for helping people get and stay well.
Attention to detail and willingness to learn high-tech software.
Problem-solving ability and willingness to propose solutions.

Responsibilities

Manage the front desk.
Handle incoming calls.
Verify insurance for new patients and collect payments.
Call patients about missed appointments.
Take on marketing projects to help improve the practice and its services.
Assist the Office Manager with projects to help ensure the office runs smoothly.