Front Desk/Full-time

Akam Associates Inc. • Miami Beach, FL

8h • Onsite

About The Position

Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality. The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering and routing calls, assisting with various administrative functions, and working on special projects as needed. This is a full time role working 5 days a week from 3:00pm-11:30pm.

Requirements

• HS Diploma or equivalent is required
• Proficient with Microsoft MS programs: Word, Outlook, and Excel
• Strong verbal communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 30 lbs

Nice To Haves

• Administrative/front desk experience
• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Microsoft Office experience
• Strong communication skills
• Organized, detail- oriented, and able to multi task
• Data entry skills
• Vertilinc (preferred)
• Bilingual (in Spanish) a plus but not required

Responsibilities

• Manage all visitors’ operations and reception responsibilities
• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintain a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned
• Monitor surveillance cameras

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED