Front Desk
ALIGN ENT AND ALLERGY•St. Clair Shores, MI
•Onsite
About The Position
We are looking for a full-time Front Desk Receptionist for our Professional Hearing Aid Center in St. Clair Shores. This position provides administrative and clerical support in a customer service capacity to patients and customers in a medical setting.
Requirements
- High school diploma or GED required.
- Strong customer service experience.
- Excellent verbal and written communication skills.
- Friendly and personable.
- Strong computer skills including Microsoft Office and/or Office 365.
- Ability to use email and electronic calendars.
- Critical thinking skills and decisive judgment.
- Ability to work with minimal supervision.
- Ability to apply principles of logic to a wide range of practical problems.
- Ability to work in a stressful environment.
- Follows Standard Precautions using personal protective equipment as required.
Nice To Haves
- Experience working in a medical office or setting preferred.
- Experience with electronic medical records preferred.
Responsibilities
- Schedules and confirms patient appointments.
- Greets patients/visitors and obtains/updates copies of insurance cards and driver’s licenses.
- Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement).
- Enters/updates patient information in the medical record.
- Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patient’s insurance plan.
- Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances.
- Actively reviewing company’s accounts receivable.
- Reconciles all daily reports for accuracy and prepares bank deposits.
- Completes medical record release requests.
- Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries.
- Provides other general office and clerical support as assigned.
- Other duties assigned as needed.
Benefits
- Salary compensates with experience
- 401 (k)
- Paid time off
- Health, dental and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
