Front Desk
ALIGN ENT AND ALLERGY•East Lansing, MI
•Onsite
About The Position
Join Our Patient-Centered Medical Team! We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
Requirements
- High school diploma or equivalent
- 2 + years of medical office experience
- Positive attitude, strong communication and excellent phone etiquette
- Detail-oriented and able to multitask in a busy environment
- Dependable and eager to learn new systems
Nice To Haves
- experience with eCW EMR is a bonus
Responsibilities
- Greet patients with a smile and deliver exceptional customer service
- Handle incoming/outgoing calls using a multi-line phone system
- Check patients in/out, schedule appointments, verify insurance, process payments and referrals
- Keep patient records and documentation accurate and up-to-date
- Collaborate with team members and support daily office operations
Benefits
- Salary compensates with experience
- 401 (k) with employer contribution
- Paid time off and paid holidays
- Health, dental and vision insurance the first of the month after 30 days
- Structured training program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
