Front Desk (PT)
About The Position
Greenwich Medical Spa (GMS) is an industry leading, award winning medical spa providing non-invasive cosmetic treatments. GMS was established in 2005 with the unwavering mission to inspire confidence and empower our patients, employees and communities. GMS is actively seeking a part-time, high energy, and dedicated Front Desk for our Ridgefield location. The Front Desk is a patient facing role and serves as the voice and face of the practice. They will not only greet patients in the front of the house, they will be cross-functional to help in the treatment rooms and assisting the clinical providers.
Requirements
- Prior experience with Zenoti a plus!
- Other duties as assigned.
Responsibilities
- Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
- Responsible for meeting, greeting and educating patients on skin care products and treatments
- Scheduling appointments and checking out patients
- Maintaining all areas of the Medspa - public areas and treatment rooms
- Strong understanding of all services and products offered
- Able to answer inquiries from patients
- Ability to lead in the sale of product or service
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
- Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
- Obtains pre and post photography.
- Assists in confirming completion of consent and pre/post forms.
- Counsels patients by reviewing pre and post treatment care instructions.
- Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
- Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Benefits
- Employee allowance for services and skin care products
- Employee discount
- Paid Time Off
- Paid Holidays
- Medical, Dental, & Vision
- Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
- 401k
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
