Front Desk
Hilton Grand Vacations•Scottsdale, AZ
•Onsite
About The Position
Hilton Grand Vacations is seeking a Front Desk Clerk to join their team at Scottsdale Villa Mirage. This role is responsible for ensuring every interaction with an owner or guest is a positive and memorable experience. The Front Desk Clerk will handle check-ins and check-outs, respond to guest requests, and contribute to making lasting memories for guests enjoying their vacations.
Requirements
- Proficient English language
- Ability to effectively manage multiple responsibilities while prioritizing tasks to meet organizational goals and business needs.
- 6 months Customer Service Experience.
- Open and flexible availability, including weekends and holidays.
- Able to stand for prolonged periods of time
Nice To Haves
- Front Desk/Guest Services Agent
- Cash/credit card transactions
- Resort Hospitality or related industry
Responsibilities
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Benefits
- Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
