Front Desk

BOYS & GIRLS CLUBS OF BENTON AND FRANKLIN COUNTIES•Kennewick, WA

9d•$18 - $20•Onsite

About The Position

Under the supervision of the Branch Director, the Front Desk YDP is responsible for greeting members, parents, and community members upon entering the Club. They are also responsible for computer entry tracking of members as they come and go. This staff person will also help with other data entry as needed. Front Desk staff must be detail oriented and be able to multi task in a busy environment. Our front desk area is also a functional part of the Club and as such this staff will build relationships with Club members and parents. The Front Desk Youth Development Professional should enjoy working with youth, create an environment that is safe and fun while helping members build confidence and skills. Youth Development Professionals foster positive relationships with youth, families, staff, and community members. Our Main Branch Club is a 14,000 sq. ft. Club located in Kennewick, WA. It opened in 2019 serving elementary aged youth. This is a full service club and now serve youth 1st-12th grade. The Club also has a STEAM Room, Games Room, Gym, Learning Center, middles school and Teen Room. The average daily attendance of Kennewick Clubhouse is 150 members.

Requirements

Minimum of one year experience working with youth.
21 years of age or older.
Strong communication skills in person and over phone.
Ability to remain poised, positive, and energetic in a busy work environment.
Ability to plan and manage multiple tasks and to develop solutions to problems.
Bilingual in English and Spanish – Required
Cleared driving record and criminal background check.
Comfortable with basic computer skills and capable of learning a software tracking system quickly.
Be able to lift 40lbs.

Responsibilities

Greet Club Members, parents, and visitors.
Ensure safe and efficient check in/out of Club Members.
Input member tracking into vision software.
Communicate with all staff efficiently and clearly.
Communicate effectively with parents and community members.
Contributes to the creation of the Club’s overall climate for youth development and success.
Help to manage program supplies and equipment.
Help to manage flow of program.
Help to maintain organization and cleanliness of building.
Other duties as assigned.